Job Description

As a Domestic Appliance Engineer you will be responsible for diagnosing, repairing and maintaining a variety of household appliances, including washing machines, dishwashers, refrigerators, cookers and more. You will ensure repairs are completed to the highest standards, providing excellent customer service along the way. Ideally located in Norwich, but we will accommodate the right candidate from surrounding areas

Key Responsibilities

• Diagnose faults and repair domestic appliances in customers homes
• Provide accurate and timely reports of work carried out
• Offer professional advice and recommendations to customers regarding use, care and maintenance of their appliances
• Maintain a clean and organised company van and van stock of spare parts
• Ensure all care is taken over customers property, and work in a clean and organised way
• Ensure compliance with health and safety regulations

Qualifications & skills

• Minimum 3 years experience in a domestic appliance service engineer role
• Minimum 3 years experience in a closely related role, for example electric/mechanical servicing
• Strong customer focused and communication skills
• Ability to diagnose faults using meters and attention to detail
• Driving licence held for a minimum of 3 years
• Willingness to attend further training
• Relevant technical qualifications (NVQ, City & Guilds etc) are preferred, but not essential

What we offer

• Competitive monthly salary, overtime, and bonus scheme
• Company vehicle and fuel card provided
• Smartphone supplied, easy to use app for updating jobs
• Regular engineer meetings
• Opportunities for career development and advancement
• Friendly and supportive work environment
• Uniform and PPE supplied
• Company pension
• Annual leave increases with length on service